How to perform a hardware reset 1. Logitech G933 audio problems. 1. However, it often has some issues like G933 mic not working after updating Windows 10. Logitech G933 is one of the most popular and economic headsets out there which doesn’t compromise in quality while also being budget friendly. For example I cannot hear myself hitting the enemys or my own character grunting or walking. I did that this morning and have been testing on conference calls with much more luck than with it on, may help your problem as well. 2. I bought the G933 and Ive been disappointed so far. Perform a hardware reset. ), try the following steps to recover the device: 1. You should be able to fix the problem quite easily using one of the solutions we’ve listed below. I am wondering if I am overlooking something here. Update the G933 firmware. Suddenly it was changed to "Lync Audio Device" and stoped working. Many Logitech G933 users are reporting that their headset microphone is not working properly. The USB dongle can be stored in the left cup. If you’re experiencing this problem, don’t worry. Hold the power button on the headset for 10 seconds until it starts blinking to pair it with the dongle. I have it set as default in my computer, but in game it is doing nothing. I have recently purchased the Logitech G933 wireless headset. I can't hear sound coming from directly behind me and when im playing games right now i have problems determing sounds where they come from overall. Set switch to Wireless Off mode for passive audio mode, or set to Wireless On mode for active audio mode with additional features (see “Wireless On/ Off” section). Plug in the G933 to USB power. ... Access problems: ... Connect your G933 headset to USB power. Hello, i'm currently using my Logitech G933 and i have a problem with surround sound when i'm gaming. Recover a non-responsive G933 gaming headset If you have a G933 that is not functioning at all (ex. Connect to PC using the 3.5mm cable 3. does not charge, does not turn on, does not connect etc. G933 is a masterful headset with everything any gamer needs. 2. When I saw that Logitech was releasing the G933 I fell in love with them, I was int he market for a headset so I pulled the trigger. Logitech G933 headset is beloved by numerous of people, especially by students and gamers. They can’t talk to people on the headset microphone. Change the USB port of the dongle. I just got the Logitech G933 Artemis Spectrum. Experiment with all the ports available on your computer to ensure that there are no connection problems. I'm married, and enjoy first person shooters, sports games, and real time strategy games. 115 posts; 115 posts; Location: Los Angeles; Posted February 27, 2016. Same problems like descriped from Nublex:-headset not working -name of device has changed to lync audio device on my computer-Mute indicator light has dimmed Obviously great sound quality as well. Hey there I am having issues with the game and the headset I am using, some audio works and some does not. I got it new in December 2017 and it worked perfect until yesterday. (3 5mm connection) The G933 can also connect to audio devices solely via 3.5mm cable. Advanced features include Pro-G™ drivers for booming bass and crystal-clear highs, DTS® Headphone:X 7.1 surround sound, and 2.4 GHz wireless for solid, low-latency, connectivity and multi-input connectivity lets you connect multiple devices. 2. 3.5mm inline controls can be used to adjust audio. As well as many background sounds. I have the same problem with my Logitech H390 too. It is a choice for numerous people and when its mic not working means they are not able to communicate when playing games. I played the game through my speakers just find with all the audio there. In most time, this headset works properly. The light will blink quickly, indicating it’s in connection mode. 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