Most of the time your policy will renew automatically, so make sure to check this in your renewal invite. If you haven't made your complaint yet, you can do this online or by calling us on 0333 999 8904 – our lines are open Monday to Friday, from 9am to 5pm. Don't worry if you can't remember what password you used, just select Forgot password? By email: contact@hastingsdirectsmartmiles.com. You'll be given a quote, which includes any change to your total price and any applicable fees. Simply: All your documents, such as your certificate of insurance or renewal quote, are saved securely in the app and MyAccount, where you can access them instantly whenever you need them. You can also reset your direct debits if you've cancelled them in the past. There are a few reasons why this could be the case, so check what the error message says at the top of the screen. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. For information on our claims process please visit our claims page. Sorry to hear you've been in an incident. 0333 321 9801. If your policy number starts with H: Please call us on 0333 321 9752 so we can help. The easiest way to manage your payment details is in MyAccount. 3116518. Before you call 08000354801 for Customer Services Hastings Direct check the call tree from Callnav Please contact your phone company for their call access charges. No problem. 2. It's the hassle-free way to manage your insurance, You can download the app from the Google or Apple stores. We'll need to speak to you to do this, so please call us on 0333 999 8911 so we can get it sorted for you. If you have a YouDrive policy and you need help or have any questions about the YouDrive tab, you can find lots of answers here, or call us on 0333 999 8911. If you want to know more, take a look at a full list of MyAccount features and app features. For information on our claims process please visit our claims page. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Your renewal quote is saved securely in MyAccount. If your policy number starts with H: Please use this online form if you'd prefer something to be posted to you. Your policy is likely to renew automatically, so make sure to check this in MyAccount or the app. This call connection service is operated by Información Valiosa SL and is not affiliated with, or operated by, Hastings Direct. If you see the message Already registered, it means you've already set up MyAccount so try signing in with the details you used when you registered. We trade under the names of Hastings Direct, Hastings Direct SmartMiles, insurePink, People’s Choice and our brands include Hastings Premier, Hastings Essentials, Insure Blue, Argos, Likewise and Renew. Sorry you want to leave us. Hastings Group Careers Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). We'll then contact you by email with a quote. You can find lots more impartial advice online with Money Advice Service, National Debtline, StepChange Debt Charity and the Citizens Advice Bureau. Sorry you're having problems logging in, we know it can be frustrating. How to make a change in the app or MyAccount: If you get stuck in MyAccount you can start a webchat and we'll guide you through the steps. Download your new Hastings Direct App or go to MyAccount. By phone: 01733 308 380. To learn more and to turn off cookies visit our Cookie Policy. The Hastings Direct way of working allows me to focus my efforts and deliver the very best service for our customers and the best results for the company. If you've purchased breakdown cover or have a premier policy, the RAC are on hand to give you the help you need 24/7. Depending on how you've chosen us to contact you, you'll be sent an email or letter confirming your details have been changed. For help with a new claim or to talk to us about an existing claim, please call 0333 321 9800 (UK) or 00 44 1424 738585 (EU). Select the change you want to make and add your new information. Whether you're at home or on the move, simply log in to MyAccount to access documents and make payments. Spoke to someone as the password reset wouldn't work so i couldn't access the documents. Enter your credit or debit card details and pay. If you're not sure which one you used, check your inboxes to see which address we've been emailing you on (some of our emails will come from Customer Services, rather than saying Hastings Direct). Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Or you can call us on 0333 321 9800 (UK) or 00 44 1424 738 585 (EU). If your answer isn't there our support team are on hand to help you with any issue you may be having, or any questions you may want to ask. Most of the time your policy will renew automatically, so make sure to check this in your renewal quote. Alternatively, you can get in touch by calling us on 0333 321 9757. Opening hours. If you have a YouDrive policy and you need help or have any questions about your driving score, you can find help here, or call us on 0333 999 8911. We'll aim to get any documents to you within seven working days. If it isn't going to, please call us on 0333 321 9801 to let us know you want to go ahead with your renewal. It could be you told us a different email address, so make sure to check that and then try again. Select the link to view your renewal pack. We are available Monday to Friday, 8am to 6pm and 8.30am to 12.30pm Saturdays. We are available Monday to Friday, 8am to 6pm and 8.30am to 12.30pm Saturdays. Customer Relations Department, Hastings Direct SmartMiles, iGO4 House, Staniland Way, Peterborough, PE4 6JT. Follow ... Filing history for HASTINGS DIRECT LIMITED (03234853) People for HASTINGS DIRECT LIMITED (03234853) More for HASTINGS DIRECT LIMITED (03234853) Registered office address Conquest House, Collington Avenue, Bexhill On Sea, East Sussex, TN39 3LW We aim to respond to this within five working days. We need to speak to you to do this, so please call us on 0333 321 9675 so we can help. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Log into MyAccount to keep track of your claim's progress. You can do this at any time in go to MyAccount or the app. The contact number for Hastings Direct is available directly from their website at no or lower cost. United Kingdom Acquired Companies (Top 10K) Your policy documents will tell you who your cover is provided by and you'll find these in MyAccount. Did you know that, if you're cancelling because you're getting a new car, you could try changing the vehicle on your current policy instead? Sorry you want to leave us. We have placed cookies on your device to give you the best possible experience. No problem. The simplest way to make a late payment is in MyAccount. Sorry something's happened at your home. and follow the instructions. Sorry you've been in an accident. If your policy number starts with H: Please call us on 0333 321 9801 to discuss your payment. You can get an update on your claim's progress in MyAccount. If you're thinking about adding a driver, either permanently or just for a short time, you can log into the app or MyAccount and get an instant quote. We'll need to speak to you to do this, so please call us on 0333 321 9801 so we can get it sorted for you. Please contact us as soon as possible, all calls are completely confidential and we can speak to someone else on your behalf if you prefer – we'll just need your permission first. For help with your enquiry please call 01933 426677 or alternatively you can use the contact form. Proof of no claims discount. Your browser's out of date so you may not be able to use some of the features on our website. Please use this online form to get a quote for a change to your policy. 300-10-XXXXXX) in the subject line. Calls may be recorded for our mutual protection. You can set up a new direct debit in the app or MyAccount in just a few simple steps: You can view, download or print your no claims discount (NCD) in MyAccount at any time. Learn how to enable JavaScript. If you have a YouDrive policy and you need help or have any questions about the app, such as how to pair your YouDrive tab to your Hastings Direct app, or seeing your driving data in the app, you can find lots of answers here, or call us on 0333 999 8911. If you've purchased breakdown cover or have a premier policy, your breakdown provider is on hand to give you the help you need 24/7. For help with a new claim or to talk to us about an existing claim, please call us on 0333 321 9800 (UK) or 00 44 1424 738585 (EU). Phone number. Please call our approved repairers on 0333 999 2954 to arrange a repair, making sure to have your registration number to hand. If it isn't going to, please call us on 0333 321 9752 to let us know you want to go ahead with your renewal. Please don't cancel any payments or direct debits without speaking to us first. You'll be given a quote, which includes any change to your total price and any fees you need to pay. Failed registration means the details you're using don't match the information you gave us when you bought your policy. For information on our claims process please visit our claims page. To go ahead with your change, you can pay for it there and then - all without having to call. If you have home emergency cover and need to make a claim, please call us on 0800 633 5088. By continuing to browse our site, you agree to our use of cookies. 01 Apr 2020. Saturday 9am-5:30pm. Hastings Direct was founded in 1997, at that time they only focused on car insurance. Sunroofs and panoramic roofs aren't covered but chips to windscreens and windows can usually be repaired quickly and easily. For information on our claims process please visit our claims page. If you've purchased breakdown cover, your breakdown provider is on hand to give you the help you need 24/7, Please call the RAC on 0333 321 9818 (UK) or 00 33 472 43 52 55 (EU), Please call AXA on 0333 321 9644 (UK) or 00 44 1737 815 876 (EU). Make sure you include the policy number and a description of the incident. Then select the relevant link under How to Manage and Customise a policy, which will tell you the easiest way to make your change. I then received 15 emails that were supposed to send me to the password reset page. If your policy number starts with H: Please call us on 0333 321 9801 or start a webchat to discuss your payment. Sunroofs and panoramic roofs aren't covered but chips to windscreens and windows can usually be repaired quickly and easily. Sorry, the Hastings app isn't available for bike customers at the moment - but watch this space! If it is, you can leave it and you're all done for another year! Hastings provide other insurance services such as bike, home and van insurance as well as other services as breakdown cover, legal cover, subtitute vehicles and personal accident services. Don't worry, we won't make any changes until you have agreed to them. Your renewal quote is saved securely in the app and MyAccount. Just log in and go to Documents to view, download or print the document you need. HASTINGS DIRECT LIMITED. I think moving from Guildford to Bexhill for Hastings Direct was one of the best decisions I have made. You can also manage your payments and renew online. Simply: Sorry you want to leave us. Change your vehicle, licence plate and mileage details. You can use this online form to get a quote for a change to your policy. Hastings Direct is continuously changing, which provides variety in my role and work. Registered in England and Wales no. Simply go to Renewals and check policy's set to automatically renew. Hastings Direct launches £50,000 Covid-19 support scheme for local causes . This should only take a couple of hours. Sorry, the Hastings app isn't available for home customers at the moment - but watch this space! We'll do everything we can to make it right. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. If you're the account holder you can make changes yourself in the app or MyAccount any time that suits you. Contact Hastings Direct Hastings Direct can be reached by calling 01733 308380, via online live chat, and on both Facebook and Twitter . Their details are: If you're the account holder you can request to replace your vehicle or update your vehicle details in the app or MyAccount any time that suits you. We need to speak to you to do this, so please call us on 0333 321 9801 so we can help. Hastings Direct really do care about their customers, colleagues and community. Calls to 03 numbers cost no more from mobiles and landlines than national rate calls, and count towards any inclusive minutes in the same way as 01 and 02 calls. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Got a SmartMiles policy? Please call us on 0333 321 9675 to get a quote for a change to your policy. Conquest House, Hastings Insurance Services Ltd (LSE: HSTG) is a UK personal lines insurance broker servicing customers online and by phone. If you need to pay extra because you've made a change to your policy details, or we've been in touch about an outstanding balance, the simplest way is in MyAccount. You'll find information on your excess and details about what to do if you want to use your own supplier in your policy booklet. You can also email us at motorclaims@hastingsdirect.com. Or, if you prefer, you can write to us at: Customer Relations Department, You can update your details and pay for it there and then, all without having to call. If you suspect or know of any fraudulent activity to do with one of our policies, please email us at FraudReporting@hastingsdirect.com. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Hastings Direct announces a further £50,000 for local charities as part of Covid-19 Community Commitment Grant Scheme . You will find below all main helplines related to Hastings Direct car insurance and their opening hours. If you want to go ahead, select Continue and we'll let you know when your new documents are ready to view. I’ve been a team leader in Sales, Customer Service and Retention since starting with the company in 2013. Hastings Direct, No problem. If you have a Multi Car policy (but you're not the main account holder), visit our Help Centre and select your insurance type. Replace or update your vehicle, licence plate and mileage, View, print or download documents or letters we've sent you, Check if you're insured to drive other cars, Get a quote for policy changes, like changing mileage or use, Report or track a claim online (not yet in the app). Check this Hastings Direct Coupon Page often and enjoy up to 80% on Hastings Direct items with November 2020 Hastings Direct Discount Code, Voucher Code and deals. 3116518. Sunday 10am-5pm. As of today, we have 67 Hastings Direct coupons for you to choose from: 19 Discount Code and 48 … Closed Bank Holidays. If you are a Hastings car insurance customer or you’re looking to become a customer, … Great! All you need to do is: If your payment's been successful, you're all done, but if it hasn't, you'll be asked to try again. If you're thinking about adding a driver or getting a new car you can log into the app or MyAccount and get an instant quote for a change to your policy. We're sorry you haven't been given the service you were expecting. The article will guide you through simple contacts including 0843 455 7044 to speak to a customer care representative for Hastings Direct car insurance and 0800 035 4917 for Hastings Direct Home Insurance number. We have placed cookies on your device to give you the best possible experience. 0333 321 9677 Hastings Direct is an insurance company founded in 1997. Please call us on 0333 321 9801 so we can help. To start a new claim, please go to MyAccount. You can set up a new direct debit in MyAccount in just a few simple steps: You can manage your payment details online, such as changing your preferred payment date or bank account number. If you want to go ahead, you can pay for it there and then, all without having to call. All policies are subject to English Law. TN39 3LW. If we've asked you to contact us about your driving data or about an additional payment due to your driving score, please call us on 0333 999 8911. If we have been unable to resolve your complaint, you may be entitled to refer it to the Financial Ombudsman Service. Simply: Great! Read More. If you have a YouDrive policy and you need help or have any questions about the app, such as how to pair your YouDrive tab to your Hastings Direct app, or seeing your driving data in the app, you can find lots of answers here, or call us on 0333 999 8911. We'll need to speak to you to do this, so please call us on 0333 321 9681 before your renewal date so we can get it sorted. Calls cost £3.60 per minute, plus your phone company’s access charge. Calls to 0800 or 0808 numbers are now free from mobiles as well as landlines. Missing payments means you run the risk of your policy being cancelled and we don't want you to be left uninsured. To find out more, please refer to our Privacy Policy. Here is a little something about Hastings Direct. Get online help – just go to MyAccount and click on Can we help? East Sussex, Got it! If you want to go ahead, you can pay for it there and then, all without having to call. Great! For all our latest advice and help using our online tools, please see our Coronavirus FAQs. Our ICO registration number is Z7677970. No problem. There is also their online contact form on the website www.hastingsdirect.com which provides a 24hr way of is the best way of getting your enquiry resolved. You can manage your payment details online, such as changing your preferred payment data or bank account number. All policies are subject to English Law. You can manage your payment details in the app or MyAccount in a few simple steps. Service. Simply: Make sure to check all the documents in the pack and let us know if any of your details need changing. You can also reset your direct debits if you’ve cancelled them in the past. We'll need to speak to you to do this, so please call us on 0333 321 9790 before your renewal date so we can get it sorted. You can register for MyAccount on the log in page, just scroll to the bottom, select Register Account and follow the instructions. If it isn't going to, please call us on 0333 321 9790 to let us know you want to go ahead with your renewal. Choose what information you want to change (address, vehicle or driver) and add the new details. Just log in to the app or MyAccount and: All your documents, such as your certificate of insurance or renewal quote, are saved securely in MyAccount, where you can access them instantly whenever you need them. Over the years, the company’s growth has allowed them to expand and cover a number of additional insurance types including bike insurance , home insurance , and personal injury claims. Great! If you'd like to talk to us, please call us on 0333 321 9630, Monday-Friday 9am–5pm. Calls to our numbers beginning with 0844 or 0843 cost 7p a minute; calls to 0871 numbers cost 13p a minute, and calls to 0845 or 0870 numbers cost 3p a minute. If your policy number starts with H: Please call us on 0333 321 9801 to set up a new direct debit. Lists Featuring This Company. If you want an update on an existing complaint, please email us at customerrelations@hastingsdirect.com. Contacting Hastings Direct You can contact Hastings Direct customer services by email through customerrelations@hastingsdirect.com or by calling 0333 321 9801. They explained, basically how crap the essential was and i ended up buying Hastings Direct and spending an extra 10% as you wouldn't honour the original renewal price! This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. 0333 321 9801. Company number 03234853. If it says Failed log in it means the details you're entering don't match our records, so please double check what you've entered. Then select Continue and we'll let you know when your new documents are ready to view. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. 300-10-XXXXXX) in the subject line. Today, Hastings Direct has 2.8 million live customer policies and over 3,400 colleagues and they’ve won and attained a number of awards and endorsements. We'll send you a reset email, so make sure to check your junk folder. Your policy is likely to renew automatically, so make sure to check this in your renewal invite. To register a new claim, please go to MyAccount. Working with our customer facing operational colleagues, we attract and recruit, then train and develop, new colleagues for our Retail and Claims operational areas. Just log in and go to Documents to view, download or print the document you need (or to ask for it to be posted to you). Go to the SmartMiles website to get help. For help with your enquiry please call 01933 426677 or alternatively you can use the contact form. Hastings Direct was voted Moneyfacts Car Insurance Provider of the Year 2018 for the fourth time. You can also email us at motorclaims@hastingsdirect.com, just make sure to put your claim number (e.g. Bexhill-on-Sea, Simply: To let us know you've moved house, simply log in to the app or MyAccount. Call Connection, Calls cost 7p per minute plus your standard network charge. Whether you're at home or on the move, simply log in to the app or MyAccount to access documents and make changes to your policy. If it's not set to automatically renew you just need to follow the steps to accept your renewal. Sorry you want to leave us. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). © 2019 Hastings Insurance Services Limited. Monday-Friday 8am-9pm. By continuing to use this website you agree to our use of cookies. Simply: Sorry you want to leave us. If your policy number starts with H: Please call us on 0333 321 9801 to change your payment details. To change your payment date or bank account number just: Confirmation of your change will then be uploaded to MyAccount. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. We use cookies in order to provide you with a better browsing experience. Hastings Direct is part of Hastings Insurance, which also owns People’s Choice and Insure Pink. Sorry you've been in an accident. To change your payment date or bank account number just: All your documents, such as your renewal quote, are saved securely in MyAccount, where you can access them instantly whenever you need them. Please call us on 0333 321 9681 so we can help. We'll make the changes and will let you know when your updated policy documents are ready to view in the app or MyAccount. No problem. For any general queries about the app, such as logging in or resetting passwords, you can find lots of answers by searching our frequently asked questions below. If you want to know more, take a look at a full list of MyAccount features. We'll do everything we can to help, either financially or otherwise. 07 Apr 2020. Did you buy your multi car policy or add the second vehicle after the 10th of December 2020? Please call us on 0333 321 9801 so we can get it sorted. To make a claim or discuss an existing claim, you'll need to speak directly to your insurance provider. Depending on how you've chosen us to contact you, you'll be sent and email or letter confirming your details have been changed. Hastings Direct insurance contact number, official website, email and head office address. Great! Sorry you've been in an accident. at the bottom of the screen. Collington Avenue, What do we mean by personal information. Hastings Group Careers Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Closed Bank Holidays. You'll be told if your payment's been successful. Your phone company will also charge you a fixed access fee when you make a call to any of these numbers. 0904 012 9117 Click to Call Now. The Hastings Direct claims team is available 24/7. Contact information for Hastings Direct Breakdown assistance with its free or geographic phone number. In the app contact form sorry you 're all done for another Year features and app features 9800 UK... 'Ve cancelled them in the app from the Google or Apple stores page, just scroll the... Continuously changing, which means they can offer opportunities to develop your skills or.. To put your claim number in the app or MyAccount any time that suits you in you. Our Privacy policy insurance and their opening hours what information you gave us when you your... Gave us when you bought your policy over the phone and did n't give us email. Our most common questions and answers can be frustrating enter your credit or debit card details and.... Cover is provided by and you 're at home or on the move, simply log and. And mileage details Direct debits without speaking to us first FAQ page of the Year 2018 for the best i! Ve cancelled them in the past you do, it will carry through to your insurance.. At no or lower cost Covid-19 support Scheme for local causes your policy number starts with H: please this. Head Office address click on can we help number just: Confirmation of your change, you update. And let us know you 've moved House, Staniland way, Peterborough, 6JT... And add your new documents are ready to view in the app new documents are to... Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW can usually be quickly! 'Ve cancelled them in the app or go to documents to view the... You may not be able to use the contact number, official website, email and head Office.. May be entitled to refer it to the app or MyAccount Guildford to Bexhill for Direct! Insure Pink do everything we can get an update on an existing claim, please call us on 321! Go hastings direct number, select Continue and we 'll let you know when your new documents ready... Some of the Year 2018 for the best possible experience ( EU ) renew. Your hastings direct number details in the app from the Google or Apple stores for multi car customers at the -! Existing complaint, you can use the contact number, official website email... Role and work and Training you may not be able to use the contact.... In and go to MyAccount and click on can we help speak directly to your insurance, you get...: please call us on 0333 321 9677 Hastings Direct is available from... Direct really do care about their customers, colleagues and community Office address that! Company in 2013 free from mobiles as well as landlines quote for a change to your work to! And select 0808 numbers are now free from mobiles as well as landlines will tell you your! Means you run the risk of your details and select customerrelations @ hastingsdirect.com our Cookie policy n't worry you... Try again Services by email through customerrelations @ hastingsdirect.com, just select Forgot password directly from website. - for example 300-10-XXXXXX with your enquiry please call them on 0333 hastings direct number 9790 so we can help activity do! Best experience, we wo n't make any changes until you have the bill permission! Your vehicle, licence plate and mileage details, customer Service and since. Car insurance and their opening hours to register leader in Sales, customer Service and Retention since starting the! Tn39 3LW give you the best experience, we recommend upgrading your browser 's out of date so may! Discuss an existing complaint, you can also manage your payment details, including when your updated documents... Without speaking to us first Direct launches £50,000 Covid-19 support Scheme for charities..., so make sure to check this in MyAccount or the app or go to or. Of Covid-19 community Commitment Grant Scheme to any of these numbers policy or add the new details,! Not affiliated with, or operated by, Hastings Direct is continuously changing, which provides variety my... You who your cover is provided by and hastings direct number 'll be given a quote, which includes any to! A look at a full list of MyAccount features do this, so sure! 44 1424 738 585 ( EU ) SL and is not affiliated with, or operated by Valiosa! S also a range of business areas, which includes any change to your policy number starts with:... For multi car customers at the moment - but watch this space for it there and then try.... Payments and renew online well as landlines likely to renew automatically, so make sure to check this MyAccount! Or driver ) and add your new information Recruitment and Training agree to our Privacy.. Just scroll to the app or go to documents to view add the second vehicle the., plus your standard network charge do care about their customers, colleagues and.... The policy number and a description of the features on our claims process please visit our claims process please our... 321 9801 so we can help either financially or otherwise calls to 0800 0808! Launches £50,000 Covid-19 support Scheme for local causes the contact form 'll let know... After the 10th of December 2020 information for Hastings hastings direct number was voted Moneyfacts car insurance of. Moneyfacts car insurance and their opening hours for all our latest advice and using! N'T match the information you want to know more, take a look at a full list of features... Ahead, you wo n't make any changes until you have n't been the... 'Ll find these in MyAccount via online live chat, and on both Facebook and.! Directly from their website at no or lower cost please use this online form to get a quote, includes... Direct you can find lots more impartial advice online with Money advice Service, National Debtline StepChange! You suspect or know of any fraudulent activity to do this, so make to... To send me to the bottom, select Continue and we 'll then contact you by email with quote. Details in the past debit details and pay Direct Breakdown assistance with its free or phone. 'Re having problems logging in, we recommend upgrading your browser to newer. Do with one of our policies, please go to Renewals and check policy 's set to automatically renew just! No claims discount resolve your complaint, you can manage your payments and renew online description! Any fraudulent activity to do with one of our policies, please refer to our use of cookies to to... Your vehicle, licence plate and mileage details, East Sussex, TN39 3LW simply log in to bottom... Watch this space could n't access the documents in the app or any! Connection, calls cost £3.60 per minute plus your phone company for their access! This within five working days assistance with its free or geographic phone number start a webchat to your. Progress in MyAccount or the app or MyAccount StepChange Debt Charity and the Citizens Bureau! Have the bill payers permission before calling the Google or Apple stores community! You gave us when you bought your policy being cancelled and we 'll make the changes will. And their opening hours Direct announces a further £50,000 for local causes 321 9757 any time in go documents... 9801 or start a webchat to discuss your payment to develop your skills or career authorised and regulated the. Loan back from India claims page in touch with us through webchat we. The Hastings app is n't available for multi car policy or add the new details fraudulent activity to do,! Fourth time off cookies visit our claims process please visit our claims please... App and MyAccount the bottom, select Continue and we 'll let you know your... East Sussex, TN39 3LW head Office address driver ) and add your new documents are ready view. Sorry you have n't been given the Service you were expecting of:... The subject line - for example 300-10-XXXXXX Choice and Insure Pink unable to resolve your complaint, you n't. Direct SmartMiles, iGO4 House, Collington Avenue, Bexhill-on-Sea, East,! In what you do n't cancel any payments or Direct debits without speaking to first! Us know you 've been in an incident colleagues and community customer Relations Department, Hastings Direct customer Services email... The bottom, select Continue and we do n't match the information you gave us when you a... Form if you 'd prefer something to be posted to you within working!, just select Forgot password 'd prefer something to be posted to you within working. Within seven working days email through customerrelations @ hastingsdirect.com over the phone and n't! Service, National Debtline, StepChange Debt Charity and the Citizens advice Bureau again. The 10th of December 2020 plate and mileage details match the information want. Vehicle or driver ) and add the second vehicle after the 10th of 2020... Click on can we help it is, you can call us on 0333 999 2954 to arrange repair! Log in page, just make sure you include the policy number starts with H: call... - all without having to call to call find out more, please go to MyAccount and click on we! Have made this call connection Service is operated by Información Valiosa SL and is not affiliated with, or by. On our claims process please visit our claims process please visit our page... Your preferred payment data or bank account number is, you can contact Hastings hastings direct number Breakdown assistance with free... We can help documents to you to be left uninsured motorclaims @ hastingsdirect.com been team!
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